Green Tea FAQs - Frequently Asked Questions

• How safe is it to order Japanese green tea online from O-Cha.com?
  
• How long have you been in business?
  
• Where is my order?
  
• How fresh are your green teas?
  
• Are your products Chinese green tea or Japanese Green Tea?
  
• What about Decaf green tea?
  
• Do you carry organic green tea?
  
• Why were the herbal green teas I bought at the grocery/health food/internet store not really green?
  
• I tried brewing green tea with a tea ball, but it didn't turn out right. Why is that?
  
• Green tea and weight loss - Which green tea will help me lose weight?
• I'm confused between matcha and powdered green tea. What is the difference?
• What is the difference between the various Japanese green teas?
• How competetive are your prices?
• How soon can I get my order?
• How to brew green tea - Top 10 reasons why your tea didn't turn out green.

O-Cha.com's Security & Privacy Policy

O-Cha.com has been issued it's own security certificate, and does not use a 3rd party shopping cart system to process your private data. Credit card transactions are automatically processed with card data encrypted over a secure server using the latest technology. Passwords for encrypted data are stored off site, preventing any possibility of unauthorized recovery. We do not reveal, sell, or lend in any way, shape or form, your personal information with any other company or entity. You will not end up on a spam list (we hate it too!) as a result of an order from us.

How Long Have You Been In Business?

O-Cha.com began operations on the internet in 1998.