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Wonderful matcha and stellar customer support
O-cha’s matcha is the best I’ve ever had (and I’ve tried quite a few brands from across the world). As if that isn’t enough, their company is empathetic, helpful, informative, and kind. They really go the extra mile. I will buy from o-cha for as long as I can!
Larah Armstrong (Austin, TX), Jul 17, 2024
Resumption of Cheaper Shipping Options
Sep 30, 2023
In a sudden and shocking twist, we found out that as of October 1, 2023 we can resume shipping to the USA, Canada, France, the UK and Germany by means of small packets air. In order to be able to use tracking, we must add ¥460 yen for registered which means deliveries must be signed for. However, the price is about 1/2 of FedEx charges so this is a rather encouraging development. Therefore, as of October 1st, 2023 many of you will now be able to use the much cheaper Small Packets option. Keep in mind, this will not be anywhere as fast delivery as FedEx.
On another note, we will most likely reimplement our automatic monthly delivery option in the very near future.
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