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Testimonials
Wonderful matcha and stellar customer support
O-cha’s matcha is the best I’ve ever had (and I’ve tried quite a few brands from across the world). As if that isn’t enough, their company is empathetic, helpful, informative, and kind. They really go the extra mile. I will buy from o-cha for as long as I can!
Larah Armstrong (Austin, TX), Jul 17, 2024
Resumption of shipping to several countries...
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from
to
Jul 31, 2021
We have resumed shipping to postal shipping to Israel, United Arab Emerates, Russia and Ukraine.
Please note that the Japan postal system is still extremely hampered by lack of air cargo space due to interuptions in the commercial airline industry as a result of COVID-19 complications.
We are resuming postal shipping to various countries but that does not mean things are back to where they used to be. Even if you order by EMS, your parcel may or may not leave Japan for 2 to 3 weeks while they wait for cargo space. Japan Post is NOT FAST by any means.
It may be better than no option but that doesn't mean it's a great option at this time. If you have the choice to use FedEx, we highly recommend using that over Japan Post.